Stormnet Hosting - Notice history

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Notice history

Mar 2025

No notices reported this month

Feb 2025

Network Issue - Newcastle DC
  • Resolved
    Resolved

    This incident has been resolved, and the root cause identified. Please get in touch should you have any questions, and apologies for any inconvenience this may have caused.

  • Identified
    Identified

    We have located the issue, there was a failed SFP module on a core device. This has since been replaced, and has restored service.

  • Investigating
    Investigating

    We are aware of an issue impacting connectivity at our Newcastle data centre. We believe this may potentially be a failure of a core device. We have engineers on-site investigating this as a matter of urgency. We will provide another update shortly.

Emergency Maintenance - Game UK-Node-1
  • Completed
    February 14, 2025 at 1:21 AM
    Completed
    February 14, 2025 at 1:21 AM

    We've swapped the relevant core links around, and services should be recovering now.


  • In progress
    February 14, 2025 at 12:34 AM
    In progress
    February 14, 2025 at 12:34 AM

    We're having to swap some core links around in our data centre in Newcastle. This may cause a brief outage of around 5 minutes whilst routes reconverge within the network. We apologise for any inconvenience this may cause.


Network Issue Newcastle
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    We've implemented some fixes to the configuration of our routing between Newcastle and London, this has been tested and confirmed to be working now. The core link that was flapping has been taken out of service until we're happy it's not going down repeatedly again. We apologise for any issues this may have caused you this morning.

  • Update
    Update

    The core link is now back online, but is flapping up and down, we're currently in the process of disabling this link until the issue is resolved.

  • Monitoring
    Monitoring

    We identified a core link to London failed, this has since failed over to another link.

  • Identified
    Identified

    We've identified a network issue in Newcastle and are looking into this.

Jan 2025

No notices reported this month

Jan 2025 to Mar 2025

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